Quality Analyst in mumbai

thomas cook Verified
mumbai ₹23,000 – ₹25,000/mo 1–2 Years Full Time 9:30 AM - 6:30 PM | Monday to Saturday Any Gender 1 Opening Good English
Posted Apr 20, 2026 12 views 115 days left to apply 12th Pass

Job Description

1. Listen To Calls And Review Emails/Chats For Quality Checks.2. Evaluate Agent Performance Based On Company Guidelines.3. Provide Feedback And Coaching To Improve Performance.4. Prepare Quality Reports And Share With Management.5. Identify Process Gaps And Suggest Improvements.6. Ensure Compliance With Client And Company StandardsSalary: Rs. 23000 - Rs. 25000Qualification: 12th PassLocation: FortWork Hours: 9:30 AM - 6:30 PM | Monday to SaturdayJob Category: Back OfficeGood English1 - 2 Years Experience Compulsory.

About This Back Office Job in mumbai

thomas cook is currently hiring for the role of Quality Analyst in mumbai (Fort).

The salary for this position is ₹23,000–₹25,000 per month.

This is a Full Time position, suitable for 1–2 Years.

Minimum qualification: 12th Pass. open to Any Gender candidates. Good English.

Work schedule: 9:30 AM - 6:30 PM | Monday to Saturday.

Job location: only 5 Minutes walkable from Fort Station, mumbai.

Industry: Back Office.

Key Responsibilities

  • 1 - 2 Years Experience Compulsory.

Job Details

Job Title
Quality Analyst
Company
thomas cook
Industry
Back Office
City
mumbai
Locality
Fort
Address
only 5 Minutes walkable from Fort Station
Salary
₹23,000 – ₹25,000/month
Work Timings
9:30 AM - 6:30 PM | Monday to Saturday
Experience
1–2 Years
Employment Type
Full Time
Gender
Any Gender
Qualification
12th Pass
English Level
Good English
Openings
1
Status
115 days left

Interview Details

Timing
11:00 AM - 4:00 PM | Monday to Saturday
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