Quality Analyst in mumbai

1. Listen To Calls And Review Emails/Chats For Quality Checks.2. Evaluate Agent Performance Based On Company Guidelines.3. Provide Feedback And Coaching To Improve Performance.4. Prepare Quality Reports And Share With Management.5. Identify Process Gaps And Suggest Improvements.6. Ensure Compliance With Client And Company StandardsSalary: Rs. 23000 - Rs. 25000Qualification: 12th PassLocation: FortWork Hours: 9:30 AM - 6:30 PM | Monday to SaturdayJob Category: Back OfficeGood English1 - 2 Years Experience Compulsory.

thomas cook is currently hiring for the role of Quality Analyst in mumbai (Fort).

The salary for this position is ₹23,000–₹25,000 per month.

This is a Full Time position, suitable for 1–2 Years.

Minimum qualification: 12th Pass. open to Any Gender candidates. Good English.

Work schedule: 9:30 AM - 6:30 PM | Monday to Saturday.

Job location: only 5 Minutes walkable from Fort Station, mumbai.

Industry: Back Office.