Customer Care Executive

Cyfuture India Private Limited is hiring a Customer Care Executive in Anna Salai, chennai. Contact Customers With Overdue Loan, Credit Card, Or Emi Payments Through Outbound Calls.Remind Customers About Pending Dues And Payment Deadlines.Explain Outstanding Balances, Late Payment Charges, And Available Payment Options.Negotiate Repayment Plans Within Company Guidelines.Maintain A Professional, Polite, And Empathetic Approach While Handling Customers.Address Customer Queries Related To Payments And Account Status.Follow Up Regularly With Customers Until Payment Is Received Or The Account Is Resolved.Update Customer Interaction Details And Payment Commitments In The Crm Or Recovery System.Meet Daily, Weekly, And Monthly Recovery Targets And Productivity Goals.Escalate Difficult Cases, Disputes, Or Non-Responsive Accounts To Supervisors. Languages : English, Kannada, Telugu, Tamil, Malayalam

Job Overview

• Role: Customer Care Executive
• Company: Cyfuture India Private Limited
• Industry / Category: Telecalling
• Location: Anna Salai, chennai - 263641
• Salary: Rs. 15000 - Rs. 22000
• Openings: 30
• Employment type: FULL TIME
• Working hours: 09:30 am - 6:30pm | Sunday to Saturday
• Experience: 0-6 months

Key Responsibilities

Contact Customers With Overdue Loan, Credit Card, Or Emi Payments Through Outbound Calls.Remind Customers About Pending Dues And Payment Deadlines.Explain Outstanding Balances, Late Payment Charges, And Available Payment Options.Negotiate Repayment Plans Within Company Guidelines.Maintain A Professional, Polite, And Empathetic Approach While Handling Customers.Address Customer Queries Related To Payments And Account Status.Follow Up Regularly With Customers Until Payment Is Received Or The Account Is Resolved.Update Customer Interaction Details And Payment Commitments In The Crm Or Recovery System.Meet Daily, Weekly, And Monthly Recovery Targets And Productivity Goals.Escalate Difficult Cases, Disputes, Or Non-Responsive Accounts To Supervisors. Languages : English, Kannada, Telugu, Tamil, Malayalam

Eligibility & Requirements

• Minimum qualification: Graduate.
• Experience: 0-6 months (freshers welcome).
• Key skills: English, Kannada, Malayalam, Tamil, Telugu.
• Languages : English, Kannada, Telugu, Tamil, Malayalam.
• Open to: Both Male And Female Can Apply.

About the Company

Cyfuture India Private Limited is hiring across Telecalling roles in chennai. This Customer Care Executive position offers Rs. 15000 - Rs. 22000 with 30 openings currently available. Candidates from chennai and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Customer Care Executive job in Anna Salai, chennai directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Customer Care Executive roles in chennai fill up fast.