Customer Support Team Leader

Diginnovx Solutions Private Limited (Infoneoo) is hiring a Customer Support Team Leader in HSR Layout Sector 5, bengaluru. Managing Team Performance & Kpis* Handling Escalations & Floor Operations*Conducting Team Huddles & Coaching Sessions Ensuring Productivity, Adherence & Quality Metrics Preparing Performance Reports And Driving Operational Excellence, Minimum 2 Years Of Experience As A Team Leader In Bpo/Customer Service, Good Understanding Of Shrinkage & Attrition. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Hindi, English, Kannada, Hindi, English

Job Overview

• Role: Customer Support Team Leader
• Company: Diginnovx Solutions Private Limited (Infoneoo)
• Industry / Category: Telecalling
• Location: HSR Layout Sector 5, bengaluru - 560034
• Salary: Rs. 30000 - Rs. 33000
• Openings: 1
• Employment type: FULL TIME
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Experience: 1 2 years

Key Responsibilities

Managing Team Performance & Kpis* Handling Escalations & Floor Operations*Conducting Team Huddles & Coaching Sessions Ensuring Productivity, Adherence & Quality Metrics Preparing Performance Reports And Driving Operational Excellence, Minimum 2 Years Of Experience As A Team Leader In Bpo/Customer Service, Good Understanding Of Shrinkage & Attrition. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Hindi, English, Kannada, Hindi, English

Eligibility & Requirements

• Minimum qualification: 12th Pass.
• Experience: 1 2 years (freshers welcome).
• Key skills: Domestic, English, Hindi, Inbound, Kannada, Outbound.
• 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Hindi, English, Kannada, Hindi, English.
• Open to: Both Male And Female Can Apply.

About the Company

Diginnovx Solutions Private Limited (Infoneoo) is hiring across Telecalling roles in bengaluru. This Customer Support Team Leader position offers Rs. 30000 - Rs. 33000 with 1 opening currently available. Candidates from bengaluru and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Customer Support Team Leader job in HSR Layout Sector 5, bengaluru directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Customer Support Team Leader roles in bengaluru fill up fast.