L1 Support Executive

Em-Cyberspace Services Pvt Ltd is hiring a L1 Support Executive in Rasulgarh, bhubaneswar. Manage Inbound And Outbound Customer Calls, Resolve Queries, Complaints, Billing And Service Requests In An Isp Environment. Coordinate With Technical Teams, Ensure Timely Issue Resolution, Maintain Customer Records, Support Renewals And Retention Activities, Conduct Site Visits When Required, And Ensure Excellent Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound

Job Overview

• Role: L1 Support Executive
• Company: Em-Cyberspace Services Pvt Ltd
• Industry / Category: Telecalling
• Location: Rasulgarh, bhubaneswar - 751010
• Salary: Rs. 15000 - Rs. 25000
• Openings: 2
• Employment type: FULL TIME
• Working hours: 24X7 Rotational shifts, General Shift Per Staff, 6 days working
• Experience: 1 2 years

Key Responsibilities

Manage Inbound And Outbound Customer Calls, Resolve Queries, Complaints, Billing And Service Requests In An Isp Environment. Coordinate With Technical Teams, Ensure Timely Issue Resolution, Maintain Customer Records, Support Renewals And Retention Activities, Conduct Site Visits When Required, And Ensure Excellent Customer Satisfaction. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound

Eligibility & Requirements

• Minimum qualification: Graduate / Male Only.
• Experience: 1 2 years (freshers welcome).
• Key skills: Inbound, Outbound.
• 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound.
• Open to: Male Only.

About the Company

Em-Cyberspace Services Pvt Ltd is hiring across Telecalling roles in bhubaneswar. This L1 Support Executive position offers Rs. 15000 - Rs. 25000 with 2 openings currently available. Candidates from bhubaneswar and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this L1 Support Executive job in Rasulgarh, bhubaneswar directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — L1 Support Executive roles in bhubaneswar fill up fast.