Call Quality Analyst

I2Can Education Pvt. Ltd. is hiring a Call Quality Analyst in Deccan Gymkhana, pune. A Call Quality Analyst Monitors And Evaluates Calls To Ensure Service Quality, Script Adherence, And Customer Satisfaction. Responsibilities Include Auditing Calls, Providing Feedback, Identifying Gaps, Preparing Quality Reports, And Supporting Team Improvement Through Training Insights And Compliance Checks. More Than 2 Years Experience Compulsory. | Basic Excel

Job Overview

• Role: Call Quality Analyst
• Company: I2Can Education Pvt. Ltd.
• Industry / Category: Business Development
• Location: Deccan Gymkhana, pune - 411004
• Salary: Rs. 25000 - Rs. 40000
• Openings: 1
• Employment type: FULL TIME
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Experience: gt 2 years

Key Responsibilities

A Call Quality Analyst Monitors And Evaluates Calls To Ensure Service Quality, Script Adherence, And Customer Satisfaction. Responsibilities Include Auditing Calls, Providing Feedback, Identifying Gaps, Preparing Quality Reports, And Supporting Team Improvement Through Training Insights And Compliance Checks. More Than 2 Years Experience Compulsory. | Basic Excel

Eligibility & Requirements

• Minimum qualification: 12th Pass.
• Experience: gt 2 years (freshers welcome).
• Key skills: Basic Excel.
• More Than 2 Years Experience Compulsory. | Basic Excel.
• Open to: Both Male And Female Can Apply.

About the Company

I2Can Education Pvt. Ltd. is hiring across Business Development roles in pune. This Call Quality Analyst position offers Rs. 25000 - Rs. 40000 with 1 opening currently available. Candidates from pune and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Call Quality Analyst job in Deccan Gymkhana, pune directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Call Quality Analyst roles in pune fill up fast.