Quality Analyst

LPO Holidays is hiring a Quality Analyst in Andheri East, mumbai. Monitor And Evaluate Customer Calls (Sales & Service)Check Call Quality, Communication, And Process Adherenceprovide Feedback And Coaching To Agentsidentify Errors And Suggest Improvementsmaintain Call Audit Reports And Scorecardsensure Team Follows Company Guidelines And Scripts. 1 - 2 Years Experience Compulsory.

Job Overview

• Role: Quality Analyst
• Company: LPO Holidays
• Industry / Category: Teacher
• Location: Andheri East, mumbai - 400069
• Salary: Rs. 18000 - Rs. 30000
• Openings: 5
• Employment type: FULL TIME
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday
• Experience: 1 2 years

Key Responsibilities

Monitor And Evaluate Customer Calls (Sales & Service)Check Call Quality, Communication, And Process Adherenceprovide Feedback And Coaching To Agentsidentify Errors And Suggest Improvementsmaintain Call Audit Reports And Scorecardsensure Team Follows Company Guidelines And Scripts. 1 - 2 Years Experience Compulsory.

Eligibility & Requirements

• Minimum qualification: Graduate.
• Experience: 1 2 years (freshers welcome).
• 1 - 2 Years Experience Compulsory..
• Open to: Both Male And Female Can Apply.

About the Company

LPO Holidays is hiring across Teacher roles in mumbai. This Quality Analyst position offers Rs. 18000 - Rs. 30000 with 5 openings currently available. Candidates from mumbai and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Quality Analyst job in Andheri East, mumbai directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Quality Analyst roles in mumbai fill up fast.