Macherbs

Call Quality Analyst

In Officedelhi Business Development3 months10K/mo2 openings

About this job

Macherbs is hiring a Call Quality Analyst in Kalkaji, delhi. Key Responsibilities:Monitor And Audit Outbound/Inbound Sales Calls On A Daily Basisevaluate Calls Based On Predefined Quality Parameters And Scorecardsensure Adherence To Company Policies, Sales Scripts, And Compliance Guidelinesidentify Areas Of Improvement In Agent Performance (Communication, Pitching, Objection Handling, Closing). 1 - 2 Years Experience Compulsory. | Basic Excel

Job Overview

Role: Call Quality Analyst
Company: Macherbs
Industry / Category: Business Development
Location: Kalkaji, delhi - 110019
Salary: Rs. 10000 - Rs. 22000
Openings: 2
Employment type: FULL TIME
Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
Experience: 1 2 years

Key Responsibilities

Key Responsibilities:Monitor And Audit Outbound/Inbound Sales Calls On A Daily Basisevaluate Calls Based On Predefined Quality Parameters And Scorecardsensure Adherence To Company Policies, Sales Scripts, And Compliance Guidelinesidentify Areas Of Improvement In Agent Performance (Communication, Pitching, Objection Handling, Closing). 1 - 2 Years Experience Compulsory. | Basic Excel

Eligibility & Requirements

Minimum qualification: 12th Pass.
Experience: 1 2 years (freshers welcome).
Key skills: Basic Excel.
1 - 2 Years Experience Compulsory. | Basic Excel.
Open to: Both Male And Female Can Apply.

About the Company

Macherbs is hiring across Business Development roles in delhi. This Call Quality Analyst position offers Rs. 10000 - Rs. 22000 with 2 openings currently available. Candidates from delhi and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Call Quality Analyst job in Kalkaji, delhi directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Call Quality Analyst roles in delhi fill up fast.