Call Quality Analyst (Health Insura...

Money Matters is hiring a Call Quality Analyst (Health Insura... in Sector 2 - Noida, delhi. Evaluates Customer Interactions To Ensure Representatives Meet Company Standards, Regulatory Compliance, And Customer Satisfaction Goals. They Monitor Calls, Score Agent Performance Using Scorecards, Provide Constructive Feedback, And Analyze Performance Data To Identify Training Needs And Process Improvements. 1 - 2 Years Experience Compulsory. | Basic Excel

Job Overview

• Role: Call Quality Analyst (Health Insura...
• Company: Money Matters
• Industry / Category: Back Office
• Location: Sector 2 - Noida, delhi - 201301
• Salary: Rs. 15000 - Rs. 30000
• Openings: 1
• Employment type: FULL TIME
• Working hours: 10:00 AM - 07:0 PM | Monday to Saturday
• Experience: 1 2 years

Key Responsibilities

Evaluates Customer Interactions To Ensure Representatives Meet Company Standards, Regulatory Compliance, And Customer Satisfaction Goals. They Monitor Calls, Score Agent Performance Using Scorecards, Provide Constructive Feedback, And Analyze Performance Data To Identify Training Needs And Process Improvements. 1 - 2 Years Experience Compulsory. | Basic Excel

Eligibility & Requirements

• Minimum qualification: Graduate / Female Only.
• Experience: 1 2 years (freshers welcome).
• Key skills: Basic Excel.
• 1 - 2 Years Experience Compulsory. | Basic Excel.
• Open to: Female Only.

About the Company

Money Matters is hiring across Back Office roles in delhi. This Call Quality Analyst (Health Insura... position offers Rs. 15000 - Rs. 30000 with 1 opening currently available. Candidates from delhi and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Call Quality Analyst (Health Insura... job in Sector 2 - Noida, delhi directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Call Quality Analyst (Health Insura... roles in delhi fill up fast.