Call Quality Analyst

Next Hire Solution is hiring a Call Quality Analyst in Sector 49 - Gurgaon, delhi. The Call Quality Analyst Will Monitor Collection Calls, Evaluate Them Against Quality And Compliance Standards, And Provide Detailed Feedback And Reports To Management. This Role Focuses On Monitoring And Analysis, While Coaching And Corrective Actions Are Handled By Team Leads And Operations. Languages : English

Job Overview

• Role: Call Quality Analyst
• Company: Next Hire Solution
• Industry / Category: Telecalling
• Location: Sector 49 - Gurgaon, delhi - 122018
• Salary: Rs. 22000 - Rs. 35000
• Openings: 3
• Employment type: FULL TIME
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Experience: 0-6 months

Key Responsibilities

The Call Quality Analyst Will Monitor Collection Calls, Evaluate Them Against Quality And Compliance Standards, And Provide Detailed Feedback And Reports To Management. This Role Focuses On Monitoring And Analysis, While Coaching And Corrective Actions Are Handled By Team Leads And Operations. Languages : English

Eligibility & Requirements

• Minimum qualification: 12th Pass.
• Experience: 0-6 months (freshers welcome).
• Key skills: English.
• Languages : English.
• Open to: Both Male And Female Can Apply.

About the Company

Next Hire Solution is hiring across Telecalling roles in delhi. This Call Quality Analyst position offers Rs. 22000 - Rs. 35000 with 3 openings currently available. Candidates from delhi and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Call Quality Analyst job in Sector 49 - Gurgaon, delhi directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Call Quality Analyst roles in delhi fill up fast.