Call Quality Analyst

Shyamoli Paribahan Private Limited is hiring a Call Quality Analyst in Dunlop, kolkata. 1. Conducting Qa Audits On Customer Interactions. 2. Monitored And Evaluated Customer Service Calls. 3. Providing Actionable Feedback To Agents For Performance Improvement. 4. Audit Findings And Trend Analysis. 1 - 2 Years Experience Compulsory.

Job Overview

• Role: Call Quality Analyst
• Company: Shyamoli Paribahan Private Limited
• Industry / Category: Telecalling
• Location: Dunlop, kolkata - T1J 4A4
• Salary: Rs. 20000 - Rs. 30000
• Openings: 2
• Employment type: FULL TIME
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Experience: 1 2 years

Key Responsibilities

1. Conducting Qa Audits On Customer Interactions. 2. Monitored And Evaluated Customer Service Calls. 3. Providing Actionable Feedback To Agents For Performance Improvement. 4. Audit Findings And Trend Analysis. 1 - 2 Years Experience Compulsory.

Eligibility & Requirements

• Minimum qualification: Graduate / Female Only.
• Experience: 1 2 years (freshers welcome).
• 1 - 2 Years Experience Compulsory..
• Open to: Female Only.

About the Company

Shyamoli Paribahan Private Limited is hiring across Telecalling roles in kolkata. This Call Quality Analyst position offers Rs. 20000 - Rs. 30000 with 2 openings currently available. Candidates from kolkata and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Call Quality Analyst job in Dunlop, kolkata directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Call Quality Analyst roles in kolkata fill up fast.