Senior Customer Care Associate

Shyamoli Paribahan Private Limited is hiring a Senior Customer Care Associate in Dunlop, kolkata. Sr. Customer Care Will Support The Team Leader In Managing The Daily Operations Of The Customer Support Executive Team. In This Role, You Will Be The First Point Of Escalation For Complex Passenger Issues, Ensuring That High Service Standards Are Met During Your Shift. You Will Mentor Junior Agents, Monitor Live Trip Status For Passenger Updates. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Job Overview

• Role: Senior Customer Care Associate
• Company: Shyamoli Paribahan Private Limited
• Industry / Category: Telecalling
• Location: Dunlop, kolkata - T1J 4A4
• Salary: Rs. 15000 - Rs. 20000
• Openings: 2
• Employment type: FULL TIME
• Working hours: 10.00 AM - 07.00 PM | Monday to Saturday
• Experience: gt 2 years

Key Responsibilities

Sr. Customer Care Will Support The Team Leader In Managing The Daily Operations Of The Customer Support Executive Team. In This Role, You Will Be The First Point Of Escalation For Complex Passenger Issues, Ensuring That High Service Standards Are Met During Your Shift. You Will Mentor Junior Agents, Monitor Live Trip Status For Passenger Updates. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Eligibility & Requirements

• Minimum qualification: Graduate / Female Only.
• Experience: gt 2 years (freshers welcome).
• Key skills: English, Hindi, Inbound, Outbound.
• More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English.
• Open to: Female Only.

About the Company

Shyamoli Paribahan Private Limited is hiring across Telecalling roles in kolkata. This Senior Customer Care Associate position offers Rs. 15000 - Rs. 20000 with 2 openings currently available. Candidates from kolkata and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Senior Customer Care Associate job in Dunlop, kolkata directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Senior Customer Care Associate roles in kolkata fill up fast.