Call Quality Analyst

Sila leisure Pvt Ltd is hiring a Call Quality Analyst in Raja Rajeshwari Nagar, bengaluru. Monitor And Evaluate Inbound And Outbound Customer Calls.Assess Calls Based On Predefined Quality Parameters And Scorecards.Provide Constructive Feedback And Coaching To Telesales Executives.Identify Areas For Improvement In Communication, Sales Techniques, And Customer Handling.Ensure Compliance With Company Policies, Sops, And Quality Standar. Skills Needed : Email

Job Overview

• Role: Call Quality Analyst
• Company: Sila leisure Pvt Ltd
• Industry / Category: Business Development
• Location: Raja Rajeshwari Nagar, bengaluru - 560098
• Salary: Rs. 25000 - Rs. 30000
• Openings: 1
• Employment type: FULL TIME
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Experience: 0-6 months

Key Responsibilities

Monitor And Evaluate Inbound And Outbound Customer Calls.Assess Calls Based On Predefined Quality Parameters And Scorecards.Provide Constructive Feedback And Coaching To Telesales Executives.Identify Areas For Improvement In Communication, Sales Techniques, And Customer Handling.Ensure Compliance With Company Policies, Sops, And Quality Standar. Skills Needed : Email

Eligibility & Requirements

• Minimum qualification: 12th Pass.
• Experience: 0-6 months (freshers welcome).
• Key skills: Email.
• Skills Needed : Email.
• Open to: Both Male And Female Can Apply.

About the Company

Sila leisure Pvt Ltd is hiring across Business Development roles in bengaluru. This Call Quality Analyst position offers Rs. 25000 - Rs. 30000 with 1 opening currently available. Candidates from bengaluru and surrounding localities are encouraged to apply.

How to Apply

Interested candidates can apply for this Call Quality Analyst job in Raja Rajeshwari Nagar, bengaluru directly on BetterJobs.in. Click Apply Now or use Contact Company to connect with the employer. Apply early — Call Quality Analyst roles in bengaluru fill up fast.