Telecaller

11 Square Feet is looking for a Telecaller to join its team in Narendra Nagar, Nagpur. You can earn up to ₹15,000/month.

Employer’s description

Minimum 1 Year Experience Required, Handle Inbound And Outbound Calls, Explain Project Details, Maintain Client Relationship, Good Communication In English, Hindi, Marathi. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Marathi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Job at a glance

• Location: Narendra Nagar, Nagpur, Maharashtra
• Job type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Sunday
• Interview timings: 12:00 PM - 2:00 PM | Monday to Sunday
• Work type: Office-based
• Vacancies: 1

Ready to start? Upload your resume and apply to 11 Square Feet today.