International Voice Process Agent

Looking for an International Voice Process Agent role in Marathahalli-Sarjapur Outer Ring Road, Bengaluru? 24/7 Ai Pvt Ltd is hiring now. Salary is up to ₹36,000/month. The team is filling 24 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Domestic, Outbound | Languages : English | Preferred Experience In : Real Estate

Compensation

Salary: ₹22,000 – ₹36,000 per month, based on skills and experience.

What you will do

As an International Voice Process Agent, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, International, Outbound and Real Estate
• Good English
• Freshers can apply
• Type: International, Domestic, Outbound
• Languages: English
• Preferred Experience In: Real Estate
• Someone patient and customer-first

Job details

• Work location: Marathahalli-Sarjapur Outer Ring Road, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 24

Ready to start? Upload your resume and apply to 24/7 Ai Pvt Ltd today.