Senior Telecaller

38 Barracks is hiring a Senior Telecaller in Connaught Place, Delhi. Salary is up to ₹22,000/month. There are 2 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : Hindi, English

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Domestic, English, Hindi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: Hindi, English

Pay and perks

The salary for this role is ₹20,000 – ₹22,000 per month.

Job details

• Work location: Connaught Place, Delhi, Delhi
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 11:00 AM - 7:30 PM | Monday to Sunday
• Employment type: Full time

Apply today and take the next step in your career with 38 Barracks.