Domestic Voice Process

Looking for a Domestic Voice Process role in Hi Tech City, Hyderabad? 3G HR Services is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹14,000/month.

Employer’s description

Domestic Voice Process | Inter/Graduate | 14K Th | 6 Days Working | Day Rotational Shifts | Hitech City | Excellent Comms In Hindi & English. Type : Domestic, Inbound | Languages : Hindi, English

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• A polite, calm under pressure attitude

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹13,000 – ₹14,000 per month.

Position details

• Job location: Hi Tech City, Hyderabad, Telangana
• Shift: 6Days working | Rotational day shifts
• Work type: On-site
• Interview: 10:00 AM - 12:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

Click Apply to send your profile to 3G HR Services. It takes less than a minute.