Telecaller

5 Eyes Consultant has an opening for a Telecaller based in Sector-52, Chandigarh. No experience? You can still apply. You can earn up to ₹40,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply
• You are patient and customer-first

What the job involves

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹10,000 – ₹40,000 per month.

Position details

• Location: Sector-52, Chandigarh, Chandigarh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with 5 Eyes Consultant.