Field Collection Executive

A new Field Collection Executive role is open at 63Ideas Infolabs Private Limited, Abhiramapuram East, Chennai. Salary is up to ₹30,000/month. There are 8 open positions.

Employer’s description

Field Visits: Visit The Assigned Residential Or Commercial Addresses Of Defaulting Customers Daily.Payment Collection: Meet With Customers Face-To-Face To Explain Their Outstanding Dues, Remind Them Of Their Commitments, And Collect Cash, Checks, Or Digital Payments.Negotiation & Problem Solving: Understand The Customer'S Reasons For Non-Payme. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹27,000 – ₹30,000 per month.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, Hindi and English and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Location: Abhiramapuram East, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 8
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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