Voice Process Associate

7G Legal Firm wants to bring on a Voice Process Associate for its Chikhali, Pune team. There are 4 open positions. The pay goes up to ₹16,000/month.

Note from the employer

Maintain A Healthy And Professional Relationship With Team Members To Achieve Business Goals. Collect Daily Leads From The Assigned Coordinator. Maintain Accurate And Updated Records Of All Leads .Track And Update Telecalling Activities Regularly. Ensure Proper Follow-Ups On Leads Until Work Orders Are Successfully Closed. Achieve Monthly Business. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

What you get

You will be paid ₹14,000 – ₹16,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English
• A customer-first, patient attitude

Position details

• Work location: Chikhali, Pune, Maharashtra
• Work type: Office-based
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: Daily Walking 12:00 AM - 5:00 PM | Monday to Sunday
• Vacancies: 4

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