Telecaller

9 Square Yard is looking for a Telecaller to join its team in Sector-52, Chandigarh. You can earn up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, CRM tools, Complaint handling, Typing speed
• Basic English
• Freshers can apply
• You are customer-first and polite

Job details

• Work location: Sector-52, Chandigarh, Chandigarh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — 9 Square Yard reviews applications regularly.