Tele Caller

Start your next role as a Tele Caller with 95 Finserv in Niladri Vihar, Bhubaneswar. Salary is up to ₹15,000/month. 20 candidates will be hired for this role. Freshers can apply.

Employer’s description

A Recovery Telecaller Manages Outbound Calls To Customers With Overdue Payments, Negotiating Repayment Plans To Resolve Outstanding Debts. Languages : Hindi

Skills and qualifications

• Open to freshers
• Graduate or equivalent
• Good knowledge of Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• A patient, customer-first attitude

Salary and benefits

The salary for this role is ₹9,000 – ₹15,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Niladri Vihar, Bhubaneswar, Odisha
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 20

Interested? Apply now on BetterJobs with your resume — 95 Finserv reviews applications regularly.