Tele Caller

A new Tele Caller role is open at 95 Finserv, Niladri Vihar, Bhubaneswar. The pay goes up to ₹13,000/month. The team is filling 8 vacancies.

Note from the employer

A Telecaller Is Responsible For Initiating Phone Calls To Existing Or Prospective Customers To Generate Leads, Promote Products/Services, And Close Sales. They Work In Fast-Paced, Often Target-Driven Environments, Managing Both Outbound And Inbound Calls, Addressing Client Queries, And Accurately Updating Customer Data In Databases. Languages : Hindi, English

Compensation

The salary for this role is ₹8,500 – ₹13,000 per month.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Good English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and patient

Key responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Niladri Vihar, Bhubaneswar, Odisha
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 8

Apply today and take the next step in your career with 95 Finserv.