International Voice Process Agent

A&R Healthcare Pvt Ltd. is looking for an International Voice Process Agent to join its team in Sector 60 - Noida, Delhi. 30 candidates will be hired for this role. You can earn up to ₹50,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International | Languages : English

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, International
• Basic English
• Freshers can apply
• Type: International
• Languages: English
• Someone patient and polite

What you get

The salary for this role is ₹25,000 – ₹50,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.

Position details

• Job location: Sector 60 - Noida, Delhi, Delhi
• Working hours: CST EST PST
• Work mode: Work from office
• Interview: 10:00 AM - 8:00 PM | Monday to Friday (IST)
• Employment type: Full time
• Openings: 30

Interested? Apply now on BetterJobs with your resume — A&R Healthcare Pvt Ltd. reviews applications regularly.