Telecaller

A Creations is hiring a Telecaller in Bansilalpet, Hyderabad. 20 candidates will be hired for this role. The pay goes up to ₹14,000/month.

In the employer’s words

Attend Calls From Customers And Collect Bookings From Them. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English | Preferred Experience In : Real Estate

Pay and perks

Compensation: ₹12,000 – ₹14,000 per month.

Key responsibilities

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Real Estate, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• Preferred Experience In: Real Estate

Job details

• Location: Bansilalpet, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — A Creations reviews applications regularly.