Tele Caller

A F Infratech has an opening for a Tele Caller based in Sector 15 - Noida, Delhi. 10 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, CRM tools, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Job location: Sector 15 - Noida, Delhi, Delhi
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — A F Infratech reviews applications regularly.