Telecaller

A J Marriage Beuro has an opening for a Telecaller based in Manewada, Nagpur. Salary is up to ₹12,000/month. 10 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Marathi

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Hindi, Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Marathi
• You are polite and customer-first

What you will do

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Work location: Manewada, Nagpur, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 10
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — A J Marriage Beuro reviews applications regularly.