Receptionist Cum Telecaller

A K Logisticle has an opening for a Receptionist Cum Telecaller based in Dwarka Mor, Delhi. The pay goes up to ₹18,000/month. The team is filling 15 vacancies.

Employer’s description

Make Outbound Calls To Potential And Existing Customers.Answer Inbound Customer Calls And Resolve Their Queries.Explain The Company'S Products Or Services Clearly.Generate New Leads And Convert Them Into Customers.Follow Up With Interested Customers Regularly.Schedule Appointments Or Meetings For The Sales Team.Maintain Customer Data And Upda. Type : Sales, Domestic, Inbound | Languages : Hindi, English

What you get

You will be paid ₹15,000 – ₹18,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Inbound
• Languages: Hindi, English
• Someone customer-first and patient

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Dwarka Mor, Delhi, Delhi
• Employment type: Full time
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 10:00AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — A K Logisticle reviews applications regularly.