Bpo Executive

A new Bpo Executive role is open at A-Link Management, Thane, Mumbai. The team is filling 30 vacancies. Salary is up to ₹22,000/month.

In the employer’s words

We Are Looking For A Dynamic And Customer-Focused Bpo Executive To Handle Customer Interactions Through Calls, Emails, Or Chats. The Candidate Will Be Responsible For Resolving Customer Queries, Providing Accurate Information, And Ensuring A High Level Of Customer Satisfaction. The Ideal Candidate Should Possess Good Communication Skills, Basic Com. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales, Inbound | Preferred Experience In : Real Estate, Real Estate | Languages : Marathi, Hindi, English

What you will do

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Outbound, Real Estate and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales, Inbound
• Preferred Experience In: Real Estate, Real Estate
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Salary and benefits

Compensation: ₹17,000 – ₹22,000 per month.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by A-Link Management.