Customer Service Executive

Start your next role as a Customer Service Executive with A-link Management in Lower Parel, Mumbai. The pay goes up to ₹18,000/month. There are 5 open positions.

Employer’s description

A Customer Service Executive In An Automobile Service Center Acts As The First Point Of Contact For Customers Who Visit For Vehicle Servicing, Repairs, Or Complaints. The Role Focuses On Customer Satisfaction, Coordination, And Smooth Service Operations. Handle Complaints Related To Vehicle Issues, Maintain A Professional And Polite Communication,. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹14,000 – ₹18,000 per month.

What you will do

Your main tasks will be to:

• Record visits, calls and orders in the CRM or daily report
• Explain products and offers clearly and handle objections.
• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory
• Build long-term relationships with existing clients

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are persuasive and self-motivated

Quick facts

• Job location: Lower Parel, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by A-link Management.