Team Leader ( Personal Loan )

A P Infotech Solution is hiring a Team Leader ( Personal Loan ) in J.J.R.Camp Okhla Industrial Area Ph-Ii, Delhi. Freshers can apply. You can earn up to ₹30,000/month. There are 5 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Outbound, Sales, Domestic | Languages : Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹20,000 – ₹30,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic
• Languages: Hindi, English
• You are polite and calm under pressure

Position details

• Location: J.J.R.Camp Okhla Industrial Area Ph-Ii, Delhi, Delhi
• Work mode: Office-based
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 3:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time

Apply today and take the next step in your career with A P Infotech Solution.