Telecaller ( Freshers Also Apply )

A P Infotech Solution has an opening for a Telecaller ( Freshers Also Apply ) based in Sector 1 - Noida, Delhi. The team is filling 11 vacancies. Freshers can apply. Salary is up to ₹25,000/month.

Note from the employer

A Telecaller Is A Professional Responsible For Interacting With Potential And Existing Customers Over The Phone To Promote Products, Generate Leads, Or Provide Customer Support. They Serve As The Primary Voice Of A Company, Bridging The Gap Between A Business And Its Target Audience. Languages : Hindi

Roles and responsibilities

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹12,000 – ₹25,000 per month, based on skills and experience.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Hindi
• Basic English
• Freshers can apply
• Languages: Hindi
• A customer-first, calm under pressure attitude

Job details

• Work location: Sector 1 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 07:00 PM | Monday to Saturday
• Openings: 11
• Work type: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by A P Infotech Solution.