Telecaller

A S Enterprise has an opening for a Telecaller based in Rabindra Sarovar, Kolkata. The team is filling 30 vacancies. Salary is up to ₹17,000/month. Freshers can apply.

Employer’s description

Calling Customers And Informing Them About The Companys Policy/Service, Receive Calls And Convert Leads. Type : Outbound | Languages : English, Hindi, Kannada, Telugu, Tamil

Compensation

You will be paid ₹10,000 – ₹17,000 per month.

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Kannada, Outbound, Tamil, Telugu
• Female Only
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi, Kannada, Telugu, Tamil
• A calm under pressure, customer-first attitude

Quick facts

• Work location: Rabindra Sarovar, Kolkata, West Bengal
• Vacancies: 30
• Work type: On-site
• Working hours: 10:00 am - 7:00pm | Monday to Sunday rotational off
• Interview: 10:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to A S Enterprise today.