Telecaller

A to Z Motor Driving School is hiring a Telecaller in Lowadih, Ranchi. Great for first-time job seekers. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Active listening
• Basic English
• Freshers can apply
• You are customer-first and patient

Job at a glance

• Work location: Lowadih, Ranchi, Jharkhand
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: Office-based

Click Apply to send your profile to A to Z Motor Driving School. It takes less than a minute.