Telecaller

Start your next role as a Telecaller with A1 Royal Ayurvedik Abhyanga in Bhugaon, Pune. Salary is up to ₹15,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Typing speed and Verbal communication
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

Key responsibilities

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Bhugaon, Pune, Maharashtra
• Job type: Full time
• Work type: Office-based
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to A1 Royal Ayurvedik Abhyanga. It takes less than a minute.