Telecaller

A new Telecaller role is open at A1 Shree Shyam Properties, Sector 99A - Gurgaon, Delhi. You can earn up to ₹15,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, Hindi and English and Active listening
• Female Only
• Basic English
• Freshers can apply

Quick facts

• Job location: Sector 99A - Gurgaon, Delhi, Delhi
• Openings: 1
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to A1 Shree Shyam Properties. It takes less than a minute.