Telecaller

Looking for a Telecaller role in Alandi, Pune? A1 Success Matrimony is hiring now. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: CRM tools, Active listening, Hindi and English, Typing speed
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Compensation

You will be paid ₹15,000 per month.

Job at a glance

• Work location: Alandi, Pune, Maharashtra
• Employment type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — A1 Success Matrimony reviews applications regularly.