Trainer

A1 Township has an opening for a Trainer based in Rajendra Nagar, Hyderabad. Salary is up to ₹30,000/month.

Employer’s description

A Trainer To Train And Develop Telecalling Executives In Communication Skills, Sales Techniques, And Customer Handling. The Ideal Candidate Will Be Responsible For Improving Team Performance Through Effective Training Programs And Continuous Coaching. More Than 2 Years Experience Compulsory.

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with Typing speed, Hindi and English, Active listening, Verbal communication
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.

Key responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹22,000 – ₹30,000 per month.

Job details

• Location: Rajendra Nagar, Hyderabad, Telangana
• Working hours: 09:30 am - 6:30pm | Wednesday to Monday
• Openings: 1
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Wednesday to Monday

Interested? Apply now on BetterJobs with your resume — A1 Township reviews applications regularly.