Telecaller

Join A2 Consultancy as a Telecaller in Thanisandra Main Road, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹15,000/month.

In the employer’s words

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.

Skills and qualifications

• 1–2 years of relevant experience
• Below 10th or equivalent
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Position details

• Location: Thanisandra Main Road, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10

Apply today and take the next step in your career with A2 Consultancy.