Telecaller

Join Aaa Bright Academy as a Telecaller in Model Gram, Ludhiana. The pay goes up to ₹5,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Typing speed, Hindi and English, CRM tools, Verbal communication
• Basic English
• Freshers can apply

What you get

Salary: ₹5,000 per month, based on skills and experience.

Job details

• Location: Model Gram, Ludhiana, Punjab
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Aaa Bright Academy. It takes less than a minute.