Customer Relationship Executive (Cr...

A new Customer Relationship Executive (Cr... role is open at Aadharshila Plywood Traders, Mundka, Delhi. No experience? You can still apply. The pay goes up to ₹22,500/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Sales | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• A calm under pressure, patient attitude

What you will do

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹15,000 – ₹22,500 per month.

Job at a glance

• Job location: Mundka, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work mode: Office-based
• Timings: 10 AM - 7 PM | Monday to Saturday

Click Apply to send your profile to Aadharshila Plywood Traders. It takes less than a minute.