Telecaller

A new Telecaller role is open at Aadhuri Infra Developers, Kukatpally, Hyderabad. Freshers can apply. The team is filling 2 vacancies. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Verbal communication and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are customer-first and polite

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

What you will do

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Job location: Kukatpally, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Aadhuri Infra Developers.