Telecaller

Aadi Financial Services Pvt Ltd is looking for a Telecaller to join its team in Vibhuti Khand, Lucknow. There are 5 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Hindi and English, CRM tools, Typing speed and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Salary

Salary: ₹15,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Position details

• Job location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Work type: Work from office
• Vacancies: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Aadi Financial Services Pvt Ltd reviews applications regularly.