Telecaller

Looking for a Telecaller role in Rasulgarh, Bhubaneswar? Aadifidelis Solutions Pvt Ltd is hiring now. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Typing speed, Verbal communication, Active listening, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Job location: Rasulgarh, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Job type: Full time

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