Operation Executive

Aadirasofttech has an opening for an Operation Executive based in Gomti Nagar, Lucknow. There are 10 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Advanced Excel

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Advanced Excel
• Good English
• 1 - 2 Years Experience Compulsory.
• Advanced Excel
• Someone polite and patient

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Day-to-day work

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Aadirasofttech.