Tellecaller

Join Aadyanta B2b Solutions Private Limited as a Tellecaller in Hadapsar, Pune. There are 10 open positions. You can earn up to ₹21,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Languages : Tamil, Telugu, Kannada, English

Pay and perks

Compensation: ₹15,000 – ₹21,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Kannada, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Telugu, Kannada, English
• A calm under pressure, polite attitude

What the job involves

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Job at a glance

• Work location: Hadapsar, Pune, Maharashtra
• Openings: 10
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Aadyanta B2b Solutions Private Limited today.