Telecaller

Join Aarab Financial services as a Telecaller in Raghunathpur, Bhubaneswar. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹8,000 – ₹15,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with CRM tools, Hindi and English, Verbal communication, Active listening
• Basic English
• Freshers can apply

Job at a glance

• Location: Raghunathpur, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Aarab Financial services. It takes less than a minute.