Telecaller

Looking for a Telecaller role in Yashoda Nagar, Kanpur? AaRambh Enterprises is hiring now. The pay goes up to ₹8,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Typing speed, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and patient

What you get

The salary for this role is ₹7,000 – ₹8,000 per month.

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Yashoda Nagar, Kanpur, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — AaRambh Enterprises reviews applications regularly.