Telecaller

Start your next role as a Telecaller with Aarav Educational & Employment Research Org in Usmanpura, Aurangabad. There are 2 open positions. Salary is up to ₹10,000/month.

Note from the employer

Make Outbound Calls To Enquiries And Potential Leads.Explain Course/Program Details Clearly And Professionally.Follow Up Regularly With Interested Students/Clients.Maintain Proper Call Logs, Follow-Up Records, And Daily Reports.Handle Incoming Calls And Resolve Basic Queries.Convert Enquiries Into Walk-Ins And Admissions (As Applicable). 1 - 2 Years Experience Compulsory. | Languages : Hindi, Marathi

What you get

Compensation: ₹8,000 – ₹10,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Marathi
• Someone patient and calm under pressure

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Usmanpura, Aurangabad, Maharashtra
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 06:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Aarav Educational & Employment Research Org.