Telecaller

Aarinex Technologies Pvt Ltd wants to bring on a Telecaller for its Salt Lake, Kolkata team. 2 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory. | Languages : Bengali, English, Hindi

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, English, Hindi
• A customer-first, polite attitude

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 2
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

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