Telecaller

Aarogyam Clinic has an opening for a Telecaller based in Raghunathpur, Bhubaneswar. Salary is up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of CRM tools, Verbal communication, Active listening and Hindi and English
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What you will do

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Raghunathpur, Bhubaneswar, Odisha
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Aarogyam Clinic.